ISO 9001:2008
In September 2011 St Trinity Asset Management became the first part-exchange specialist asset manager in the UK to be given the ISO 9001:2008 accreditation.
ISO 9001:2008 is the internationally recognised standard for quality management systems. It requires companies to monitor processes to ensure they are effective; keep records and check results for defects, with appropriate and corrective action where necessary. ISO 9001 also requires companies to monitor customer satisfaction and to improve effectiveness via process performance metrics to ensure consistent quality.
As a part-exchange specialist it is vital that we can evidence standardised processes and procedures, ensuring that the right properties - at the right price - are accepted, for both the developer and homeowner. St Trinity Asset Management has an unwavering committment to Customer Care and Quality Assurance, and this certification from the British Standards Institution is a cast iron guarantee that we can be relied on to provide consistently outstanding service.